The Pitfalls of Choosing the Wrong Company for GPT Integration

The Pitfalls of Choosing the Wrong Company for GPT Integration

Artificial Intelligence (AI) has become a game-changer in today’s digital landscape, with its ability to perform complex tasks swiftly and accurately. One such AI-driven function is the Generative Pre-training Transformer (GPT), a language processing AI tool that can generate human-like text. However, implementing GPT integration into your business operations isn’t a walk in the park. Picking the wrong company to handle your GPT integration can lead to a host of undesirable outcomes.

Poor implementation

Firstly, there’s the risk of poor implementation. GPT integration is a highly specialized process that requires expertise in AI technologies and an in-depth understanding of your business needs. A company lacking in these areas may not fully grasp the complexities of GPT and could end up delivering a subpar implementation. This can result in an AI tool that doesn’t function as intended, or worse, disrupts your existing operations.

Take, for instance, when Chevrolet Watsonville implemented a GPT chatbot for customer service. Unfortunately, that bot was not restricted to its target usage, and it was able to answer coding questions , making it a general access point for GPT , free of charge, and finally sold a car for one dollar . This could lead to the company paying huge bills on behalf of users who will never buy a car.

Chatbots must be properly configured and coded to serve their intended purpose, and they also need to be protected against prompt injection. Otherwise, they become open doors into the underlying technology, enterprise data, or systems. We have designed a meticulous protocol to avoid all these issues when implementing a bot.

Data Security

Secondly, there is the issue of data security. GPT integration involves processing large volumes of data, including potentially sensitive information. A company without a robust understanding of data security protocols could inadvertently expose your data to breaches.

Consider the case of Samsung, where employees have been reported by local media as sharing confidential data with ChatGPT , thereby exposing the data to OpenAI’s users. As part of our training on Generative AI, we always include awareness of data protection and the different subscription models of these AI models, to ensure that corporate data never leaves the company’s information system.

Long Term Support

Lastly, choosing the wrong company could lead to a lack of long-term support and updates. GPT integration is not a one-time task; it requires ongoing maintenance and updates to stay effective and secure. A company that doesn’t provide these services can leave you with an obsolete or vulnerable system.

This may seem far in the future for most companies, as Generative AI is more advertise a emerging technology, leading to proof of concept. Our approach is different. We are looking at the use cases that will give long term benefit to our customers, by increasing productivity of knowledge workers.

Choose Well

The risks of choosing the wrong company for GPT integration are significant. It’s crucial to seek a professional with a proven track record in AI technologies, a deep understanding of your business needs, strong data security protocols, and a commitment to long-term support and updates.

Remember, while the cost might be a factor in your decision, the potential damage from picking the wrong company can far outweigh any initial savings. It’s worth investing in a competent professional who can deliver a smooth, secure, and effective GPT integration. Your business operations, customer satisfaction, and reputation depend on it.

We are Here to Help

At System in Motion, we are committed to building long-term solutions and solid foundations for your Information System. We can help you optimize your Information System, generating value for your business. Contact us for any inquiry.