Suez - Information System Homogenization for Scaling up

Suez - Information System Homogenization for Scaling up

Suez is a leader in the treatment of hazardous waste. They have enjoyed fast and steady growth in China for the last seven years, opening one to two new treatment plants per year.

As they grew, their operations’ digitalization was critical, but the speed of their growth did not allow them to build strong enough foundations for the scale they were reaching.

Initial situation

When Suez contacted System in Motion, it had a different version of its system in each factory. The system was developed based on the requirements of the largest site, SCIP (Shanghai Chemical Industrial Park), but later evolved, site after site.

A new version’s deployment could take up to several days per site and required specific operations due to the versions’ misalignment.

Mission

In December 2019, Suez hired System in Motion to:

• realign sites’ version to the unified codebase,
• design and implement modern software management processes,
• reduce the deployment time per site to a few hours.

These items were critical to support Suez’s expansion by two to three new plants per year. System in Motion committed to delivering these within a 1-year time frame.

Results

After only six months, the System in Motion team had:

• merged all sites’ codebase into a single version,
• pass code control gates,
• reduced the issue resolution time to 2 days on average,
• reduced the upgrade time to 2 hours,

In the remaining six months, the team:

• continued to solve issues and support users,
• implemented international code quality standard controls,
• connected a Business Intelligence solution to the Hazardous Waste Management platform,

Client Testimony

Suez Waste Management platform is stable and easy to manage. It is now possible to build new added-value features on the consolidated foundations of the solution. Suez can continue to grow its business in China. As Benjamin Chan-Piu, Director of Hazardous Waste Business Line at Suez China, explains:

I am very thankful to SIM team for the expertise & support provided [in 2019], which allowed us to strengthen our Information System and look to future deployments with more serenity.

We are Here to Help

At System in Motion, we are committed to building long-term solutions and solid foundations for your Information System. We can help you optimize your Information System, generating value for your business. Contact us for any inquiry.