Process Mining is a family of data science technics and process management to support operational processes based on event logs. This article reviews the main advantages of using process mining to facilitate an operational efficiency project. process mining will typically be used as the first step of an operational efficiency project.
Process Mining merges process modeling and data mining to explain how systems, processes, users, context, and data operate together. It is a specialized branch of data science that delivers more and more insights to corporates.
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