This Week in AI In the tech industry, the speed at which new models and breaking news are published has shifted from a competitive race to an overwhelming avalanche. This rapid pace of innovation and release cycles is reshaping the landscape, making it increasingly challenging for non-tech companies to keep up.
Digital
AI in Business: Support Functions vs. Core Processes
In the rapidly evolving landscape of business technology, Artificial Intelligence (AI) stands out as a transformative force. However, the decision of where to implement AI within a business - whether in support functions or core processes - can significantly impact its effectiveness and the overall return on investment.
The Dark Side of AI: Data Hunger and Lawsuits
In the rapidly evolving world of artificial intelligence (AI), companies are aggressively pushing the boundaries of what machines can do, often at the expense of privacy and ethical considerations. Central to this relentless pursuit is the way AI models are trained, using vast amounts of data, sometimes dubiously acquired, to refine their algorithms and enhance their capabilities.
McDonald's Gives up on AI Drive-Thru
In a significant shift in its technological strategy, McDonald’s has officially announced the termination of its AI-driven drive-thru ordering system , a project in collaboration with IBM started in 2021. McDonald’s “told franchisees that it’s winding down an AI drive-thru ordering partnership with IBM no later than July 26th, 2024,” McDonald’s stated.
The Perils of Improper Chatbot Implementation: A Case Study of Canadian Airlines
In the digital age, chatbots have become an integral part of customer service, providing instant responses and handling multiple queries simultaneously. However, the recent case of Canadian Airlines serves as a stark reminder of the potential pitfalls of not implementing these AI tools carefully.
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